Uncommon Results has no difficulty transcending the cultural divide between the U.S.A. and U.K. They were able to relate powerfully to all of our staff as well as the undergraduates. Having experienced it we have no doubt about its values, both for the undergraduates and the staff teams. The success of the program and its impact on all of us is owed a great deal to the interpersonal skills employed by Uncommon Results.

For the first time Mark is working professionally in our Country and our culture. I am amazed about the way he worked together with us to find the best way of delivering the course, his listening and openness towards us and our culture.

Your style made it easy to tune into the sense of what you were saying and the exercises really reinforced the learning. We still make reference to effective listening and remind ourselves of the need to be aware when our attention wanders. The sales consultants have found that by being aware of how to listen more effectively to clients they are having a better understanding of what the clients need. They now seldom take notes at a meeting but find that because they have really listened during the meeting they are able to write up a note of the meeting afterwards and recall completely what was said.