For more than ten years I have personally been committed to bringing Uncommon Results to Bermuda and it has been worth all of the time, effort, and they produce phenomenal results. Mark Charley and his team have created a target for our efforts to address critical problems of youth alienation and the development of highly effective responses to it.

The training for staff was the most enlightening process I have ever undergone, yet I found watching prisoners working through it, from such different situations, a greater revelation than I could have imagined. . . . The commitment of your staff to their stated aim and the integrity they show in pursuit of that aim is a credit to them and a reflection of the highly skilled people in your organization. . . . I have never witnessed prisoner examining their thoughts and feelings in this way and choosing a new way and new life for themselves. The whole experience was refreshing, invigorating, and empowering and provides me personally with greater challenges in my life for the future.

Your style made it easy to tune into the sense of what you were saying and the exercises really reinforced the learning. We still make reference to effective listening and remind ourselves of the need to be aware when our attention wanders. The sales consultants have found that by being aware of how to listen more effectively to clients they are having a better understanding of what the clients need. They now seldom take notes at a meeting but find that because they have really listened during the meeting they are able to write up a note of the meeting afterwards and recall completely what was said.