Like a great coach, Mark Charley is able to inspire individuals and teams to see and use effectively talent and ability they didn’t know they have.  He uniquely combines toughness, experience, creativity, and humanity into a winning formula.  Not only are teams more successful after working with Mark, he has a lifelong impact on the people he works with.

The event had not only given the participants a massive boost but had significantly helped the Institute as a whole in terms of staff morale and the general atmosphere. Due primarily to the timing but also lingering concerns about just how far the cultural change process had gone, I was prepared if not for the worse at least that the course had been perhaps a qualified or modest success. I was genuinely taken aback by the extent and depth of the response which I encountered at so many different levels, I do not mind admitting that it was very uplifting for me personally.

The training for staff was the most enlightening process I have ever undergone, yet I found watching prisoners working through it, from such different situations, a greater revelation than I could have imagined. . . . The commitment of your staff to their stated aim and the integrity they show in pursuit of that aim is a credit to them and a reflection of the highly skilled people in your organization. . . . I have never witnessed prisoner examining their thoughts and feelings in this way and choosing a new way and new life for themselves. The whole experience was refreshing, invigorating, and empowering and provides me personally with greater challenges in my life for the future.